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What to Ask Before Choosing a Therapist

  • Whiteboard Counselling
  • Jul 14
  • 6 min read

Choosing a therapist is a deeply personal decision. Whether you are seeking support for mental health challenges, life transitions, relationship struggles, or personal growth, your therapist will play a pivotal role in your healing and transformation. However, the process of finding the right therapist can feel overwhelming. With so many professionals to choose from, how do you know which one is the best fit for your needs?


The key to making an informed choice is asking the right questions. When you’re finding a therapist in Ontario or searching for someone who will guide you through difficult emotions and experiences, there are several important questions to ask that will help you determine whether a particular therapist is a good match. While the answers you receive will vary based on the therapist’s training, philosophy, and personal style, they will give you a clear picture of what you can expect from the therapeutic relationship.


In this post, we’ll explore 15 important questions to ask when you’re considering a therapist, including questions about their training, approach, and worldview. We’ll also discuss what makes a therapist a good one and how to ensure you are choosing the right professional to support your journey.



Good therapist


1. What Are Your Qualifications and Training?

Before you begin therapy, it’s important to know about a therapist's educational background and professional training. Therapists should be licensed or registered with their professional governing body. In Ontario, this might include the College of Psychologists of Ontario or the Ontario College of Social Workers and Social Service Workers.


Ask your potential therapist about their credentials and where they received their training. Understanding their specific area of expertise will give you an idea of whether they are equipped to handle the issues you want to address.


  • Why it matters: Knowing their qualifications ensures they have the necessary knowledge and skills to help you effectively.


2. What Is Your Therapeutic Approach or Framework?

Therapists may use a variety of approaches based on their training. Some therapists specialize in Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), psychodynamic therapy, mindfulness-based therapies, or a more integrative approach.

Ask them to explain their approach to therapy, how they view the process of change, and which methods they typically use. Finding a great therapist involves understanding how their approach aligns with your needs and preferences.


  • Why it matters: Knowing their therapeutic framework will help you understand what tools and techniques they will use in the therapeutic process and whether they match your preferences.


3. How Do You Define the Process of Change in Therapy?

Therapy can be a transformative process, but it’s important to know what your therapist believes is the key to that transformation. Ask how they view the process of change in therapy. For example, do they see it as a gradual process of self-discovery, a process of shifting behaviors, or something else?


  • Why it matters: Understanding how your therapist views change will help you set realistic expectations for your therapy journey.


4. What Is Your Experience With Treating Issues Similar to Mine?

If you are dealing with specific concerns such as anxiety, depression, trauma, relationship struggles, or stress, ask your therapist if they have experience treating similar issues. While every individual is unique, understanding their experience with your particular concerns can help you gauge whether they are a good fit for you.


  • Why it matters: Therapists who have treated similar issues may have valuable insights and approaches that align with your specific struggles.


5. How Long Do You Typically Work with Clients?

Therapy can take varying amounts of time depending on the nature of the challenges you are working through. Some issues may take a few sessions, while others may require long-term therapy.


Ask your therapist about the typical duration of treatment for someone with similar concerns. A good therapist will be transparent about how long they anticipate therapy might take, though they will also emphasize that this can change based on your progress.


  • Why it matters: Knowing the expected duration helps you understand the investment of time required and whether it fits within your current goals.


6. What Are Your Fees, and Do You Accept Insurance?

Therapy can be an investment, so understanding the financial aspect is important. Ask your therapist about their rates, payment options, and whether they accept insurance. Many therapists also offer sliding scale fees depending on income.


  • Why it matters: Knowing upfront what you’ll be expected to pay helps you plan accordingly, and it ensures there are no surprises later on.


7. What Is Your Availability and Scheduling Process?

Therapists usually have set office hours, but their availability might be an important factor in whether they’re the right fit for you. Ask about their availability and how you can schedule sessions. Do they offer evening or weekend hours if you have a busy work schedule?


  • Why it matters: Scheduling flexibility ensures that therapy fits into your life, rather than feeling like a stressful obligation.


8. How Do You Handle Emergencies or Crisis Situations?

Life can throw unexpected challenges your way, and in some instances, you may need to reach out to your therapist outside of regular sessions. Ask your therapist how they handle emergency situations or urgent concerns between sessions. Do they offer email or phone support?


  • Why it matters: Knowing how your therapist handles emergencies gives you peace of mind and ensures that you will have support when you need it most.




Female therapist in Oakville

9. What Is Your Personal Worldview, and How Does It Influence Your Work?

Therapists bring their own worldview into their work, even if they don’t explicitly share it with clients. While your therapist’s personal beliefs shouldn’t override their professionalism, it’s helpful to know how they approach things like cultural differences, religion, gender identity, and other important factors that shape their perspective.


  • Why it matters: Knowing a therapist's worldview ensures they approach therapy in a way that respects your own values and experiences.


10. How Do You Track Progress in Therapy?

Progress in therapy isn’t always linear, but a good therapist should have a way of measuring your progress. Ask how they track progress, whether it’s through regular check-ins, self-report questionnaires, or specific milestones.


  • Why it matters: Understanding how progress is tracked helps you evaluate whether therapy is working for you and whether adjustments need to be made.


11. Can You Share Specific Stories of Success in Treating Issues Similar to Mine?

While confidentiality rules prevent a therapist from discussing specific details about other clients, a good therapist can share general stories or case studies that demonstrate their experience and success in treating issues similar to yours.


  • Why it matters: Hearing success stories can help you feel more confident in your choice and show that the therapist is capable of helping with your specific concerns.


12. Do You Have Any Specialized Training or Certifications?

Some therapists have additional certifications or specialized training that make them particularly well-suited to help with specific issues. For instance, a therapist might have specialized training in trauma, addictions, or couples therapy.


  • Why it matters: If your concerns align with a specialized area, such as trauma or relationships, finding a therapist with that specific training can enhance your experience and outcome.


13. How Do You Create a Safe and Confidential Space?

Confidentiality is one of the foundational principles of therapy. Ask your therapist about how they ensure a safe, confidential environment for you to express yourself. This may include discussing the limits of confidentiality, particularly in cases of imminent harm to self or others.


  • Why it matters: Knowing that your therapist prioritizes confidentiality will help you feel secure in sharing personal details about your life.


14. How Do You Handle Therapy Interruptions (Vacations, Illness, etc.)?

Sometimes life happens, and you may need to miss a session or your therapist may need to cancel. Ask how they handle interruptions or breaks in therapy, whether due to vacation, illness, or scheduling conflicts.


  • Why it matters: This ensures that you’ll be prepared in case therapy needs to pause for any reason and can prevent disruptions to your therapeutic progress.


15. What Should I Expect in My First Session?

Finally, ask about what you can expect in your first session. Will they spend time explaining the process? Will they ask you to fill out any forms? This can help set expectations for what will happen when you first meet.


  • Why it matters: Knowing what to expect helps reduce anxiety and prepares you for a productive first session.


Conclusion

Choosing a therapist is a significant step in your journey toward personal growth and emotional well-being. By asking the right questions, you can ensure that you are choosing someone who is a good fit for your needs and will help you navigate the challenges you face.


When finding a therapist in Ontario or anywhere else, it’s important to ask about their qualifications, worldview, therapy approach, and experience with issues similar to yours. Don’t be afraid to dig deeper and ask questions about their process, availability, and success stories. A good therapist will be happy to answer your questions openly and transparently, helping you feel confident and supported in your decision.


Taking the time to ask the right questions before committing to therapy ensures that you’re finding a great therapist who can help guide you on the path to healing and personal growth. So go ahead—ask questions, get to know your therapist, and take that first step toward a better, more balanced you.


 
 
 

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